Returns & Exchanges

At Greenie, we want you to love your sustainable home goods, which is why we offer a 30-day return window for items in their original condition. We are committed to ensuring your living space feels perfect while maintaining our dedication to eco-friendly practices.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original eco-friendly packaging, ensuring all tags and protective inserts are included to prevent damage.

• 3.
  Ship It Back

  Affix the prepaid carbon-neutral shipping label provided in the portal and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.